Contact
A question? We're here for you
At Sera & Zena, our customer service isn't an anonymous chatbot: it's Mark and Yasmine who personally read and reply to your messages.
By e-mail
We aim to respond within 24 to 48 working hours.
Our address
Sera & Zena
Laan van de Highlanders 41
7207 RH Zutphen
Netherlands
For any enquiry about an existing order, please include your order number in your message — this helps us get back to you as quickly as possible.